Female Health professionals in a meeting

General Management in Healthcare

Coming Soon

Designed for emerging managers and health professionals who are looking to step up to a leadership role, this course will help you to increase your capacity and capability for managing and leading an effective and efficient health service organisation or unit.

What you will learn

You will take part in a series of live online sessions and self-paced action learning interspersed with coaching to help you apply learning to your live challenges, developing the practical capabilities and tools to:

  • Discuss the fundamental elements of general management for an effective and efficient healthcare organisation or organisational unit
  • List the essential activities required to establish and sustain a high performing organisation
  • Identify approaches to lead, think and act strategically in diverse and changing situations
  • Build the management tools necessary for moving towards the future of healthcare and the future of work
  • Develop a roadmap for establishing and/or restructuring a health service organisation for a better consumer experience

Course presenters

Adjunct Associate Professor Huong Le-Dao contributes to education and research in health management and leadership within the School of Public Health and Community Medicine, UNSW Medicine. She is known for creating momentum, aligning teams, and converting thoughts into sustainable actions through her work at various public and private organisations in Australia and overseas. Her engagement at NSW Health Infrastructure involved collaborating with health managers and leaders to transform their models of care resulting from redevelopment works valued over $14 billion across NSW State. Huong was also involved in establishing the Independent Hospital Pricing Authority under the National Health Reform Agreement. As a change agent, Huong occupies Non-Executive Director and Board Member roles for not-for-profit organisations in the education, transportation, community, and health sector. She is passionate about better human experience and patient value in health.

Associate Professor Kevin Forde brings a wealth of experience as an educator in the field of healthcare finance, economics and comparative health systems at several Australian universities over the past 25 years. His main research interests are the impact of private health insurance on equity and access in the healthcare system, financial management of medical practices, and the costs and benefits of accreditation for healthcare organisations. In addition to his academic career, Kevin has been an analyst with a stockbroker, a fund manager with an insurance company, managing editor of Australian Practice Management – a monthly magazine for doctors about the business side of running a medical practice, and editor of the Company Director, the official magazine of the Australian Institute of Company Directors.

Guest speaker

Matthew Kelly is Executive Manager for the Central Coast, Patient Experience & Workforce Sustainability at Healthe Care. A leading health executive with 24 years’ experience in both the public and private health sectors, Matt has a strong track record and sound history of service development in better patient experience and improved doctor engagement. With clinical experience as a Critical Care Nurse prior to managerial roles, Matt brings valuable insight and in-depth experience in change management across multiple specialty types including Cardiac, Cancer, Orthopaedics and Neurosurgery. His areas of focus include patient centred and value-based health care, culture development, building strong doctor relationships, and application of new technology to patient care. Matt’s leadership was recognised and awarded in 2018 and 2019 as Business Leader of the Year on the Central Coast. Later in 2019, Matt was honoured as the NSW Chamber of Commerce Business Leader of the Year.

Optional assessment

All participants will be issued with 3 FMECH points upon completion of the course, which go towards the Executive Certificate in Health, attained by achieving 15 points. The Certificate can be used for Recognition of Prior Learning (RPL) for 6 units of credit towards selected UNSW Medicine postgraduate qualifications.

If you plan to apply for RPL in the future, you must complete the optional assessment on this course. You will have the opportunity to indicate your interest in the assessment after completing your enrolment. There is no additional cost for the assessment component.

Who should attend

This course is designed for professionals from public and private sector organisations who are making or have recently made the transition from individual contributor to a management or leadership role in a clinical or healthcare setting.

It is targeted at professionals from a broad spectrum of fields and backgrounds, including physiotherapists, allied health professionals, community health professionals, junior medical officers, anesthetists, nurses, oral health practitioners, medical physicists, radiopharmaceutical scientists, and health professionals, such as workforce, asset, finance or strategy managers.

Complete the series to achieve your Executive Certificate in Health

This course is part of Series 1 - From Clinicians to Healthcare Leaders, for new and emerging leaders in Australia's health system. Designed to build a range of complementary skills, you can complete individual courses to fill targeted skill gaps or complete the series, building a foundational healthcare leadership skillset and earning your Executive Certificate in Health.

Accelerate your healthcare career

Contact the AGSM Client Engagement Team to discuss the right option to support your career goals.

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