Health professionals team

High Performing Teams in Healthcare

Designed for emerging managers and health professionals who are looking to step up to a leadership role, this course will help you build the people management skills to create and lead a team of high-performing health professionals.

What you will learn

You will take part in a series of live online sessions and self-paced action learning interspersed with coaching to help you apply learning to your live challenges, developing the practical capabilities and tools to:

  • Evaluate levels of team performance in a health setting
  • Apply the core components of courageous conversations to increase performance in your healthcare team
  • Use constructive feedback techniques to improve team performance and your leadership
  • Recognise and leverage diversity in teamwork for optimal performance
  • Develop a plan to assess your team's current level of performance
  • Create a roadmap for building a high-performance culture in your team or health setting

Course presenter

Adjunct Associate Professor Huong Le-Dao contributes to education and research in health management and leadership within the School of Public Health and Community Medicine, UNSW Medicine. She is known for creating momentum, aligning teams, and converting thoughts into sustainable actions through her work at various public and private organisations in Australia and overseas. Her engagement at NSW Health Infrastructure involved collaborating with health managers and leaders to transform their models of care resulting from redevelopment works valued over $14 billion across NSW State. Huong was also involved in establishing the Independent Hospital Pricing Authority under the National Health Reform Agreement. As a change agent, Huong occupies Non-Executive Director and Board Member roles for not-for-profit organisations in the education, transportation, community, and health sector. She is passionate about better human experience and patient value in health.

Guest speaker 

Rebecca Wark, Health Infrastructure’s (HI’s) Chief Executive, is an experienced leader of major infrastructure projects and has been with HI since 2008, overseeing the development of some of the State’s largest hospitals and public health services. Today, she is proudly leading the delivery of the largest health capital works portfolio in Australia. Previous to HI, Rebecca worked on significant infrastructure projects across the public and private sectors. Her experience is multisector; her first public sector role was planning and delivering venues for the Sydney Olympics, and she has since delivered facilities in education, justice and health. Rebecca has completed studies in landscape architecture and project management, is a strong advocate for women in leadership and acts as a mentor to young professionals in business and construction.

Optional assessment

All participants will be issued with 3 FMECH points upon completion of the course, which go towards the Executive Certificate in Health, attained by achieving 15 points. The Certificate can be used for Recognition of Prior Learning (RPL) for 6 units of credit towards selected UNSW Medicine postgraduate qualifications.

If you plan to apply for RPL in the future, you must complete the optional assessment on this course. You will have the opportunity to indicate your interest in the assessment after completing your enrolment. There is no additional cost for the assessment component.

Who should attend

This course is designed for professionals from public and private sector organisations who are making or have recently made the transition from individual contributor to a management or leadership role in a clinical or healthcare setting.

It is targeted at professionals from a broad spectrum of fields and backgrounds, including physiotherapists, allied health professionals, community health professionals, junior medical officers, anesthetists, nurses, oral health practitioners, medical physicists, radiopharmaceutical scientists, and health professionals, such as workforce, asset, finance or strategy managers.

Complete the series to achieve your Executive Certificate in Health

This course is part of Series 1 - From Clinicians to Healthcare Leaders, for new and emerging leaders in Australia's health system. Designed to build a range of complementary skills, you can complete individual courses to fill targeted skill gaps or complete the series, building a foundational healthcare leadership skillset and earning your Executive Certificate in Health.

Accelerate your healthcare career

Contact the AGSM Client Engagement Team to discuss the right option to support your career goals.

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