Female business Health professional

Organisational Change Management in Health

Coming Soon

Designed for healthcare professionals and managers who want to become effective change leaders, this course will help you to prepare, facilitate, manage and lead others through organisational change. With an emphasis on the future of health, you will explore the integration of change management with your health service strategy and project management to ensure change is conducted in a holistic, sustainable way.

What you will learn

You will take part in a series of live online sessions and self-paced action learning interspersed with coaching to help you apply learning to your live challenges, equipping you with a change management toolkit to:

  • Identify the types of change impacting healthcare systems and services that will be required for the future of work in healthcare
  • Identify the key elements of change management processes for successful healthcare change
  • Demonstrate skills in tactical planning, strategic positioning, impactful marketing, stakeholder engagement, risk analysis and sponsorship to support change efforts
  • Identify the key components of a successful implementation plan for change management
  • Conduct an analysis of the principles for sustaining change and evaluating benefits

Course presenter 

Adjunct Associate Professor Huong Le-Dao contributes to education and research in health management and leadership within the School of Public Health and Community Medicine, UNSW Medicine. She is known for creating momentum, aligning teams, and converting thoughts into sustainable actions through her work at various public and private organisations in Australia and overseas. Her engagement at NSW Health Infrastructure involved collaborating with health managers and leaders to transform their models of care resulting from redevelopment works valued over $14 billion across NSW State. Huong was also involved in establishing the Independent Hospital Pricing Authority under the National Health Reform Agreement. As a change agent, Huong occupies Non-Executive Director and Board Member roles for not-for-profit organisations in the education, transportation, community, and health sector. She is passionate about better human experience and patient value in health.

Guest speaker

Bronwyn Nolan is the Rehabilitation & Aged Care Service (RACS) Outpatients & Allied Health Services Manager at Hornsby Ku-ring-gai Health Service. She is an operational executive who has led, facilitated and supported organisational change across a range of high impact projects including implementation of electronic medical records, transition from public health service to the Northern Beaches private hospital, hospital and community health redevelopment and hospital system processes changes. Bronwyn is skilled in managing people through sustainable and ongoing change and finding efficient and well adopted processes to support the change. Clinical background in allied health with a Bachelor and Master’s degree in health sciences from Sydney University.

Optional assessment

All participants will be issued with 3 FMECH points upon completion of the course, which go towards the Executive Certificate in Health, attained by achieving 15 points. The Certificate can be used for Recognition of Prior Learning (RPL) for 6 units of credit towards selected UNSW Medicine postgraduate qualifications.

If you plan to apply for RPL in the future, you must complete the optional assessment on this course. You will have the opportunity to indicate your interest in the assessment after completing your enrolment. There is no additional cost for the assessment component.

Who should attend

This course is designed for healthcare workers and professionals, change agents and sponsors, managers and leaders within health facilities who aim to engage, influence, solve problems and lead others through organisational change in readiness for planned or unplanned disruptive times.

It is targeted at healthcare professionals and leaders in a wide variety of roles, such as: Nurses, Midwives, Medical Students, Allied Health Professionals, General Practitioners, Visiting Medical Officers, Pharmacists, Aged Care Healthcare Workers, Director of Nursing, Mental Health Team Leader, Director Surgery and Anaesthesia, Project Managers, Change Agents and Sponsors, Change Managers, GM Hospital, Director Public Health, Executive Director Operations, Executive Director Strategic Planning, Director Workforce and Culture, Head of Anaesthetic Department, Outpatient Team Leader Physiotherapy, Facility Manager, Director Clinical Services, Assistant Manager of Community Health Services, Supervisor of Security, Manager of Hotel Services, Workforce and Culture Team Leader, Chief Radiographer.

Complete the series to achieve your Executive Certificate in Health

This course is part of Series 3 – General Short Courses for the Future of Work in Health, for professionals and leaders who want to build the skills to navigate the changing face of the health sector. Designed to build a range of complementary skills, you can complete individual courses to fill targeted skill gaps or complete the series, building a future-focused skillset to thrive in a dynamic healthcare environment and earning your Executive Certificate in Health.

Accelerate your healthcare career

Contact the AGSM Client Engagement Team to discuss the right option to support your career goals.

Register interest