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Workforce Planning and Development

Learn how to conduct workforce planning and development: where to start, what to do, who should be responsible, obtaining buy-in and linking with your health service strategic and financial planning cycle as your health service or specific health setting transition towards value-based health care.

What you will learn

You will take part in a series of live online sessions and self-paced action learning interspersed with coaching to help you apply learning to your live challenges, building the knowledge and skills to:

  • Identify the core components of workforce planning and development
  • Understand the implications of a health organisation moving towards the future of work in healthcare and the workforce management horizon resulting from the transition
  • Develop an integrated workforce plan that provides data and insight into a human capital management system
  • Analyse workforce demand and supply to conduct a gap analysis, develop talent management strategy and initiative development
  • Develop a roadmap for implementing, adapting and mobilising your workforce (clinical and non-clinical resources) for the transition to the future of work

Course presenter 

Adjunct Associate Professor Huong Le-Dao contributes to education and research in health management and leadership within the School of Public Health and Community Medicine, UNSW Medicine. She is known for creating momentum, aligning teams, and converting thoughts into sustainable actions through her work at various public and private organisations in Australia and overseas. Her engagement at NSW Health Infrastructure involved collaborating with health managers and leaders to transform their models of care resulting from redevelopment works valued over $14 billion across NSW State. Huong was also involved in establishing the Independent Hospital Pricing Authority under the National Health Reform Agreement. As a change agent, Huong occupies Non-Executive Director and Board Member roles for not-for-profit organisations in the education, transportation, community, and health sector. She is passionate about better human experience and patient value in health.

Guest speaker 

Fay Holden is Acting First Assistant Secretary, Health Workforce Division at the Commonwealth Department of Health. The Division aims to improve the capacity and quality of Australia's health workforce, and to improve access to health services for all people living in regional, rural and remote Australia, and: 

  • Ensure Australia’s health workforce is well distributed through incentives, regulation and targeted training
  • Fill gaps in the distribution of the workforce, supporting access to health services for rural Australians through outreach services
  • Improve the quality of the health workforce through training programs, policy settings and support for national regulatory arrangements

Optional assessment

All participants will be issued with 3 FMECH points upon completion of the course, which go towards the Executive Certificate in Health, attained by achieving 15 points. The Certificate can be used for Recognition of Prior Learning (RPL) for 6 units of credit towards selected UNSW Medicine postgraduate qualifications.

If you plan to apply for RPL in the future, you must complete the optional assessment on this course. You will have the opportunity to indicate your interest in the assessment after completing your enrolment. There is no additional cost for the assessment component.

Who should attend

This course is designed for healthcare professionals, managers and leaders who are seeking the skills to engage, influence, solve problems and lead others for the future of work in healthcare through workforce planning and development.

It is targeted at healthcare professionals and leaders in a wide variety of roles, such as: Director of Nursing, Mental Health Team Leader, Director Surgery and Anaesthesia, GM Hospital, Director Public Health, Executive Director Operations, Executive Director Strategic Planning, Director Workforce and Culture, HR Manager, Head of Anaesthetic Department, Outpatient Team Leader Physiotherapy, Facility Manager, Director Clinical Services, Assistant Manager of Community Health Services, Supervisor of Security, Manager of Hotel Services, Workforce and Culture Team Leader, Chief Radiographer.

Complete the series to achieve your Executive Certificate in Health

This course is part of Series 3 – General Short Courses for the Future of Work in Health, for professionals and leaders who want to build the skills to navigate the changing face of the health sector. Designed to build a range of complementary skills, you can complete individual courses to fill targeted skill gaps or complete the series, building a future-focused skillset to thrive in a dynamic healthcare environment and earning your Executive Certificate in Health.

Accelerate your healthcare career

Contact the AGSM Client Engagement Team to discuss the right option to support your career goals.

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